advice needed

MEMBER02

Just sold a rather expensive watch,the buyer is uncomfirmed,he as been member since may 03 and as only 1 feedback for item he sold(pos feedback)he paid me immediately via paypal,iam sending special delivery.im worried about a paypal chargeback as a year ago i had this happen to me,is there any advice someone could give me regarding this situation.thanks in advance member02

black-saturn

You will have to wait and see. Everything so far has been above board and he has paid on time. If he does a chargeback you should ask him to return the item before you give a refund.

Wig

As you are legally responsible for delivery of item, you should always include postage charges to cover your costs of recorded insured special delivery. If you do that you should be ok, but I don't know if you will be successful in recovering your loss from Royal Mail.

If he does a chargeback I doubt seller has any choice in the matter. If there is money in sellers paypal account it will be reclaimed by paypal, if there is no money, I am guessing Paypal will send a demand for repayment???

MEMBER02

What i was trying to find out was how is the best way to find out if buyer is genuine,the last time i had chargeback was because buyer used stolen credit card,

MEMBER02

Thats right,its the old saying once bitten twice shy,i just want the transaction to be hassle free

Kaminari_2

Give the guy a quick call, confirm address and let him know it will be in the post the next day. Also don't forget to wish him a happy christmas. He will think he is getting great customer service and you get the address and phone number confirmed and get a person feel for the buyer.