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A&L Premier (Direct)

I'm coming to the end the first year (with high interest rate) of my A&L Premier Direct account. I saw a couple of messages on here a while back saying that A&L were prepared to extend the high rate for another year through their customer retentions department. Has anyone done this recently? Is it still possible? Alternatively, does anyone know whether it is possible to change a Premier Direct account to a Premier? Given that interest rates are falling, I would rather have the free travel insurance than the slighly higher rate.
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