Weird Sale - Need Advice!

carrie483

I had someone buy 3 items of mine, payment options are paypal or postal order. She emails me 3 days after auction asking if she can collect. I reply that i trade from my workplace and my boss doesn't want anyone collecting from here so would she be able to send postal orders or pay via paypal. I then get another 3 emails asking if she can collect because she is worried about things going missing in the xmas post. Once again i email back saying i'm very sorry this is not possible, items are sent recorded and if anything goes missing we will replace FOC.

So now it is a 11 days after auction ended and am waiting on postal orders (i know i probably won't receive them till after xmas now because the post being slow.) She is not very happy, emails she sends now are not very polite and i feel like emailing her saying 'if you had of sent out payment when you won the auction i might have got them by now and we wouldn't be having this problem.' BUT i won't as this will leave me open for very bad feedback, she is a new ebayer feedback rating 1 and i am worried she is going to leave bad feedback anyway and spoil my new account (opened a new one just for selling hair extensions.)

This auction stunk from the start as when Ebay told me who had won the auction i saw she had left a bogus address with Ebay '1 the mad house, here,SSo oSS'

After this auction has ended with all feedback left (hopefully good) do you think i should report her for the dodgy address?

Any other advice for this weird sale would be greatly appreciated too.

Cheers, Carrie x

grex9101

difficult, since she now claims postal orders have been sent.

i would tell her to beat it and send her postal orders back to her.

you can always respond with the truth if you get negged

jaffa30

Hi

I would report her asap for falase contact details.
http://pages.ebay.co.uk/help/contact_us/_base/index_6.html?item=&topic=index_6&continue=Continue+%3E

Also i would file a NPB against her asap that way ebay will remove any feedback shes leaves ( comment will stay but your % wont change)

http://pages.ebay.co.uk/help/sell/bidders_request_credit.html

Shes had plenty of time to send the PO'S to you .

Jaffa