Ryanair price showing without taxes

Lisac

Hi,

I booked a return flight to stockholm for december with the following price breakdown:
*********0.00 GBP Total Fare
********88.86 GBP Taxes, Fees & Charges
********32.00 GBP Passenger Fee: BAG
********16.00 GBP Passenger Fee: Airport Check in
********16.00 GBP Passenger Fee: CC
*******152.86 GBP Total Paid

If I was to book the same flights now the total costs would be:
£40 total fare
£0 taxes, Fees & Charges
£32.00 Passenger Fee: BAG
£16.00 Passenger Fee: Airport Check in
£16.00 Passenger Fee: CC
£104 total

How can the taxes, fees and charges be £0 for the latest advertised flight. I thought all flight incurred these charges?

Is there anything I can do?


Thanks,
Lisa

richardw

Yes,
.
.
.
No.

lesley1960

I thought prices had to be displayed as true costs , but maybe not , they are cheeky beggers tbh but think they all do it ( dont forget the debit card fee lol )

I think it shows that ''low cost'' airlines are always the cheapest

BenL

I saw an item on Euronews last week announcing (again?) that budget airlines had to now display the fares inclusive of tax.

benjus

I don't see the problem here... when Ryanair has a special offer on they fix the full fare including taxes and charges to a specific value (e.g. £1, £5, £10, £15 depending on the current offer). They then usually set the fare to this value and the taxes/charges to £0. The "regular" fares always have the same taxes/charges for a given airport, but the fare itself will vary.

So in both cases you list above, the fare is displayed including taxes and charges. The difference is that the first list is a Ryanair regular fare, while the second list is a special offer fare.

Lisac

Thanks.

Had a look and it seems there was new EU ruling that came in on the1st Nov this year. Can find the exact details of it anywhere but various websites saying it requires airlines to clearly show up-front all taxes, fees, and surcharges added to the fare price of a ticket.

Not sure that fully explains the £0 for the tax and it doesn't seem like ryanair are clearly showing these taxes etc. up front. If I was to buy the latest £40 ticket surely there should be a breakdown of how much of this fare is made up of tax etc.?

Who knows!

deegee999

I think you will find that the taxes are sorted by ryanair, if it says £10 flight in the sale it normally includes taxes, Free flights always incur taxes, so they are showing you the full price. Taxes would be half the price they are if the tree huggers were'nt so gobby.

WickedWolfie

There is a European law, implemented by the OFT in UK, stating that all fares should include taxes. Ryanair actually did this for a little while then claimed a fault had developed on their website (see link: http://search.bbc.co.uk/click/p/2/ds/main/t/News%2520%252d%2520Business%2520%252d%2520Ryanair%2520price%2520error%2520%2527to%2520be%2520fixed%2527/id/17231391410093122597554361835500000/sp/ad6d2cfe6d2d14aca1f932171fd0803b/-/http%253a%252f%252fnews%252ebbc%252eco%252euk%252f1%252fhi%252fbusiness%252f7522043%252estm )

They did (haven't looked lately so not sure if it is still there) have a statement in bold red type which read: "We regret, due to system performance issues, we have been unable to display the tax inclusive fare box on this page, since 25/06/2008. We are currently working with our suppliers, including Navitaire to resolve these problems and hope to restore the tax, fees and charges inclusive display shortly".

Unsurprisingly, after nearly six months Ryanair have yet to fix the 'fault', unsurprisingly a number of European governments are reportedly threatening Ryanair with legal action.....

alanrowell

I presume in the first case the first price Ryanair showed was £88.86 and in the 2nd case £40.

If so then they have met the requirements of the law which is that all non-optional items are included in the headline price

That Ryanair have decided to put the taxes & fees into the Total Fare is up to them & doesn't affect the final price you pay.

So what are you complaining about?

WickedWolfie

Sorry Alan you are WRONG!

Obviously you didn't read the link I posted (from BBC, Wednesday, 23 July 2008 16:39 UK):

"Budget airline Ryanair has said it will fix a fault on its website that means it is breaking rules on price clarity.

At the moment, its website is breaking rules set by the Office of Fair Trading (OFT) by showing prices which do not include taxes and charges.

Last year, the OFT said all UK airlines should include "fixed non-optional" costs within their headline fares.
Ryanair complied, but a key page on its site has failed to show all the charges since the end of June.
.
.
.
This is against the OFT ruling from last year, and EU legislation due to come into effect at the end of 2008.
.
.
.

Ryanair says it hopes to fix the glitch within the next couple of weeks. :rotfl:

A spokesman for the OFT said: "We are aware of the issues on the Ryanair website and we are currently addressing the matter with Ryanair."

In February this year, Ryanair shut its website down completely for several days, it said, to allow it to handle ever-increasing booking volumes.
The website became compliant with the OFT's price transparency rulings - three weeks after the watchdog's deadline."

Ryan have lost legal cases on EXACTLY the same issue in a number of EU nations!

richardw

WickedWolfie wrote: »

Ryan have lost legal cases on EXACTLY the same issue in a number of EU nations!

Perhaps take them to court and contact your MP and MEP to complain.