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Refund on Ebay/Paypal
jpieter
Posts: 222 Forumite
I have been using Ebay for years but i have never asked for a refund before. This I have to do as the sellers Paypal account has been frozen. If i ask for a refund from Ebay or Paypal surely there is a £15 fee? or is this wrong? How do I go about it?
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Comments
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I don't think Paypal charge, How do you know the sellers account has been frozen? Have you made contat with the seller?
Carrie xAccept that some days you're the pigeon and some days you're the statue.0 -
The seller has actually contacted me and said that I should ask for a refund as his account has been frozen!! Also I have made contact with the seller and he asked me to get a refund.0
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This all sounds very odd actually...
To get a refund for an item not received as the buyer, log into your paypal account and click on the tab that says 'dispute centre'. Follow the instructions from there.
The only way the seller can stop that chargeback is to either refund your original payment or prove delivery of the item. However, if his account is already frozen he may well not have a lot of money in there..so good luck.
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