Will this affect my credit rating??

IamBanksy

Hi all,

Hoping you can advise me - My good friends at Capital One changed my credit card number as they 'had been advised of fraudulent activity on a number similar to mine'. I got sent a new card and just carried on as normal.

I have just recieved a letter from them stating that my DD payment to them bounced for October. Having contacted my bank - this payment missed because Cap1 apparently never requested the money. The only thing I can think is that Cap1 have failed to update their records with the new CC number.

Having got hold of a suitably moronic call handler last night, the only place I managed to get to was that they would refund the £12 late payment charge now on my account (and the interest charges applied!) How generous - considering it wasn't my fault!!!. I couldn't get them to make any sense of why the payment hadn't gone through but that's this mornings job.

Anyways - what I am now worrying about is that this error on their part will affect my otherwise exemplary credit rating? Does anyone know?

Cheers

stevenm35

Really sorry to jump inot this thread, but would someone please advise me how I start a new forum thread? I cant work out how to do it and i'm wanting to pour out my woes!
Many thanks in advance

bengal-stripe

stevenm35 wrote: »

.........how I start a new forum thread?

Click on top - left of the relevant board the box "New thread".