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Only Fools And Horses - Complete Collection £0.01p

168101112

Comments

  • waptext
    waptext Posts: 2,865 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    wait .......
  • I'd suggest to e-mail them.
    They already took the item off the site, and in this case you really have to look at it logically.
    Plenty of people must've ordered the item to trigger the companys' response, this clearly shows that they're aware of the 'error' on their part.
    If you're considering contacting them, I'd say go for it. The deal is most likely over and they're probably cancelling orders anyway.
  • I am intrigued to see if you all succeed
    Hit the Gym HARD!!!
  • Tulip
    Tulip Posts: 29,324 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    they will not honour this as I just had the confirmation from them just now and my card wont be charged,but glad I had a go and thanks anyway OP,apparently one of their regular customers noticed and informed them of the error this morning so the e-mail said.


    Katie :)
  • MattLFC
    MattLFC Posts: 397 Forumite
    Just recieved this email:
    As you noticed, we had an error on our website yesterday, with Only Fools and Horses, the complete collection being advertised for only a 0.01p. Thankfully, many of our regular customers called us first thing this morning to let us know.

    Unfortunately, we are unable to honour this mistake for you and we have therefore cancelled your order and can confirm that no charge has been made to your card.

    This mistake was due to human error, is most regrettable and we truly are very sorry for any disappointment caused.

    Kind regards
    Jackie Ashton
    Head of Customer Services
    ChoicesUK

    Fair enough imho. Was worth a try at least.

    :)
  • Just received a email from them to let me know it was a mistake and order has been cancelled. ah well nevermind, it was worth a try.:p
  • Tulip
    Tulip Posts: 29,324 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    stuartmck wrote: »
    So the question now is - do I email and ask if the order will be honoured, or sit back and wait with fingers crossed?


    It wont be honoured sorry as they just mailed me saying my order got cancelled.

    Katie
  • waptext
    waptext Posts: 2,865 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    yeah , i got the same email timed 3.57 , so it took them a bit to contact then ,
  • Just received the same email have pasted below

    As you noticed, we had an error on our website yesterday, with Only Fools and Horses, the complete collection being advertised for only a 0.01p. Thankfully, many of our regular customers called us first thing this morning to let us know.

    Unfortunately, we are unable to honour this mistake for you and we have therefore cancelled your order and can confirm that no charge has been made to your card.

    This mistake was due to human error, is most regrettable and we truly are very sorry for any disappointment caused.
  • robpw2
    robpw2 Posts: 14,044 Forumite
    Part of the Furniture Combo Breaker
    i dont like the tone abou there reg customers calling to let them know but i got same email


    Slimming world start 28/01/2012 starting weight 21st 2.5lb current weight 17st 9-total loss 3st 7.5lb
    Slimmer of the month February , March ,April
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