Loint halifax websaver (I gave up on Halifax)

cheekykid

I opened a web saver variable for me and my partner.

My account page says:

2/6******7- 2MY WEBSAVER Halifax Web Saver (Variable)
(my name)
(her name)
Awaiting authorisation

When i clink on this link I get:
Before you can use your joint Variable Web Saver (her name) needs to read and accept the account conditions. If the conditions are not accepted, you won't be able to use your joint account.

I tried to log in with my partners details but nowhere can I find the terms and conditions page. Any idea how can I resolve this?

cheekykid

Having wasted much of my time with them after phoning or visiting their pathetic branch here in Ealing(London) where they couldnt even locate my account without my halifax card I decided to close my account with them and leg it. They are bloody useless with unprofessional stuff.

A&L never got back to me after my applicaiton, egg is taking ages, i gave up on halifax, KE went bust.....why it seems so difficult to open a savings account?

littlejon2009

Having sold our house last December, and still unable to find the Eureka house to buy, we decided two weeks ago to lock all our savings into bonds. We did our homework - spreading the risk across different financial institutions. No problems anywhere - except the Halifax. We signed up for a joint websaver account on a variable rate, expecting then to be able to set up a fixed rate websaver and transfer the money in - we were aiming for the 7% rate before they dropped the rates.
We both regeistered - but 1 week later only one of us had received a password. We verified our details in branch and paid a £1 deposit, and were told the account was up and running. We arranged a CHAPS payment to go into the account that day. That payment went in to the variable rate account the following day - but the £1 deposit went missing. Our suspicion, based on our experience with Halifax, is that they look around for accounts with just £1 balance and assume they are dormant accounts - and take the money (if the can lose £1, what will they do with the rest of it?) 1 day later our CHAPS payment arrived, 3 days later we were still unable to use the account as my partners login details still hadn't arrived despite numerous phone calls. To cut a long story short, we ended up voting with our feet - however, Halifax still have our money. They do not CHAPS payments, and the BACS payment we arranged has not arrived at its destination. As we have now closed our Halifax account, they simply don't want to know when we ring and ask where our money is.
My advice:
STEER CLEAR OF HALIFAX - DON'T TOUCH THEM WITH A BARGEPOLE, DON'T TRUST THEM WITH A PENNY OF YOUR SAVINGS