Webmaster (email)

grumpyoldgit_2

Each Page on this site (including this one) has the following link:

[email="webmaster@moneysavingexpert.com"]E-mail Webmaster with Registration/Technical Problems[/email]

Ever tried using it?
If you do as I did to report a technical problem an e-mail template appears and you can type your message which is then sent. OK thus far BUT the the reply arrives:

This is an automatic reply. Your email will not be read.

Please read the FAQ links below. If your question is not answered below, please email [email="furtherhelp@moneysavingexpert.com"]furtherhelp@moneysavingexpert.com[/email] and we will endeavour to assist you as much as possible


Why don't MSE just have that link on the page instead of wasting time effort AND of course MONEY linking to a non-existant unanswered e-mail address?

Just a suggestion from an ordinary mortal

innovate

You grumpyoldgit!

But of course you are right.

Perhaps Webby will read this & rectify the situation (but please only when the server's fast again)


:xmassign: :xmassign: :xmassign:

grumpyoldgit_2

What prompted it was I wrote a long msg about how slow it was to try and help and that's all I got back - shan't bother again :A got other things to grump about :xmassmile

intel

But you would of had another chance to escalate the situation as supplied in the autoresponder mesage in the Original Post you did, then just copy/paste the original message into the new email address supplied with the Original Auto responder form.

grumpyoldgit_2

DOH! No speaka da english?:rotfl:

I think they need a good dose of CrapCleaner as you recommended to me some time ago:T

:xmassign:

intel

In otherwords the email you got back is a MSE standard Automated Response.

i.e Auto Responder

I suppose you could just fire an email off to furtherhelp@moneysavingexpert.com

innovate

intel wrote:

But you would of had

You takin da p***, Intel? - would of???

intel

innovate wrote:

You takin da p***, Intel? - would of???

Er dont get ya