Natwest e-savings.. Paper statement???

f_@_w_y

Dear All,

I just opened a Natwest E-savings account.

Their customer service is very strange :mad::mad::mad:... and they were unable to answer my simple question. I spoke to this guy, who doesnt know anything about this product.

DO THEY PROVIDE A PAPER STATEMENT AT THE END OF EVERY MONTH??

Does anyone know this answer?

Thanks in advance...

purch

I get one every quarter.

roxalana

I get mine quarterly too - but I may have chosen that.

nilrem_2

Yep, they send me one too. didn't request one BTW.

f_@_w_y

roxalana wrote: »

I get mine quarterly too - but I may have chosen that.

Can you choose it on monthly basis as well????

purch

I think the 4 times a year thing is standard.

If you need to speak to someone about your account you need to call the Office in Glasgow that deals with E Saver accounts, as your branch isn't involved.

You can download a statement from your Online access.

rb10

I never had the option to choose a statement frequency, but they were sending me them monthly, which is way way too excessive for my usage of the account! I now just get them online.

So, yes, it certainly looks possible to have a monthly statement if you want.

lolly5648

I have always had mine monthly but I think they are trying to phase these out as they keep asking me if I would like to have 'paperless statements' and see them online.