We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

The MSE Forum Team would like to wish you all a Merry Christmas. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!

disruption to mains gas supply

13»

Comments

  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    edited 16 February 2011 at 4:14PM
    kayfur wrote: »
    Hi guys, first post here... yesterday I noticed a gas leak coming from just outside the house, reported it to the National Grid and then the engineer found out that the leak was coming from the meter reading. He then said that because it is a semi-concealed meter reading they can't do anything about it other than cutting the supply and that I had to contact my supplier to get a replacement meter reading. So I did.... didn't get much help from them and today I haven't had much help either, they're just fobbing me off from one place to another and we're expecting now another freezing night without any heating. The most distressing bit is that we have a 15 month-old baby who needs being warm and properly washed. Any help would be forever appreciated. Thank you very much.

    Do you mean the meter itself was leaking and so a new one is required.

    Should be quite easy to arrange if you contact your supplier and explain.

    In the meantime, if you need heat & hot water pop down to your local supermarket; kettles are available for a little over a fiver and electrical heaters for about £10-£20 (but to be honest, a nice warm blanket should see the baby fine, but make sure it's not too warm :))
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • C_Mababejive
    C_Mababejive Posts: 11,668 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    If your meter is a semi concealed meter and your gas supplier has a PEMS contract with national Grid then National Grid should replace this meter. You should ring national grid back and ask them who your meter belongs to as it appears to me that it may well be NGs job to replace it.
    Feudal Britain needs land reform. 70% of the land is "owned" by 1 % of the population and at least 50% is unregistered (inherited by landed gentry). Thats why your slave box costs so much..
  • lemontart
    lemontart Posts: 6,037 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If your meter is a semi concealed meter and your gas supplier has a PEMS contract with national Grid then National Grid should replace this meter. You should ring national grid back and ask them who your meter belongs to as it appears to me that it may well be NGs job to replace it.


    it is my understanding that most semi concealed mtrs have to be dealt with via the gas suppliers metering company for repairs/replacement following an emergency call out.
    I am responsible me, myself and I alone I am not the keeper others thoughts and words.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.9K Banking & Borrowing
  • 253.9K Reduce Debt & Boost Income
  • 454.7K Spending & Discounts
  • 246K Work, Benefits & Business
  • 602.1K Mortgages, Homes & Bills
  • 177.8K Life & Family
  • 259.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.