Bonus rates and existing customers

leviathan

Has anyone ever had any joy with an exisiting relationship with a bank's product of getting them to give you the bonus rate for new customers and a good will gesture?

I'm just wondering if I'd be totally wasting my time in trying or if there are some success stories out there.

Specifially Natwest E-savings, verses taking the cash elsewhere.

isofa

I couldn't with an account a while ago, so closed it and took my business, and got a much better rate elsewhere.

Try first, and if they won't, close the account and move to another bank. If they don't treat loyal customers well, there is no point in being a loyal customer.

opinions4u

Be a tart when it comes to your savings.

Being loyal = mediocre rates forever.

leviathan

After screwing up last year about this time they coughed up royally. It's a convinenet arrangement. Most of my savings are already elsewhere due to the lower rate.
At the time faster payments weren't around so it made sense to have money on easy acccess (I buy and sell high value items often).
But things have changed haven't they

earlgrey_3

leviathan wrote: »

Specifially Natwest E-savings, verses taking the cash elsewhere.

If you mean the 2% bonus deal currently on offer, I assume you know you can open a second e-Savings account to get the bonus even if you already have one - as I have.

leviathan

Whaaaa ???

That's insane !!

Off to read T&C.
OMG yes it does. Tha's nuts!

apt

Not really insane. It still allows Natwest to make a good margin on the apathic who don't monitor their savings while not alienating more vigilant/active savers by discriminating against existing customers in the style of Alliance and Leicester.