Outlook express sending help please

Jet

Hello,

I've just upgraded to broadband. :j

I've set up Outlook express to receive e-mails on both my old dial up e-mail address and my new broadband e-mail address. This is working fine.

My problem is that I can't send anything. Outlook express is trying to send my e-mails via my old dial up account and I can't work out a way to stop this.

I'm sure it's something really obvious - I've e-mailed my providers customer support but I though you guys might have a quick solution?

Thanks.

intel

Who is your new provider on Broadband

gizmoleeds

When you are typing a message it should have a box running along the very top where you select which account to send the message by.

Also, if you go to Tools -> Accounts you should set the broadband account as default.

Jet

The broadband provider is Virgin

Jet

gizmoleeds wrote:

When you are typing a message it should have a box running along the very top where you select which account to send the message by.

Also, if you go to Tools -> Accounts you should set the broadband account as default.

I've already done that.

intel

So open Outlook Express. Tools, Accounts Highlight the email account you need to mend, one at a time, then Properties, Servers. and in where it says smtp change that to mail.virgin.net

Just found a link http://www.virgin.net/customers/helpme/email/outlook5/12.html

Jet

Thought I had done that before but it didn't work.

Had another go and after it initially telling me that I had the wrong user name and password, I've found out the problem there and now it's working.

Thanks very much for your help.