HELP PLEASE. New laptop & problems with ebay

far2812

Can anyone please help me -I have been trying to do this for 2 days now. I bought a new laptop the other day and when I try to sell an item on ebay it keeps asking me to set up a seller's account (which I already have) - it takes me through setting it up again - and then eventually takes me right back to the start. Ebay have said to clear cookies and cache which I have done but it is still not working!

Any wise guys out there able to help?

Many thanks

Fi
x

ssjx

Do you have any security software (norton etc..) that could be set to block cookies? I've seen a similar problem with Yahoo mail login failing due to cookies being blocked.

Also, have you tried another browser?

far2812

Hi - no I havent managed to set it up yet! Any more ideas? What do you mean try another browser? How do I do that? Many thanks for your help.

Browntoa

Nortons can block it

this is another browser

http://www.mozilla-europe.org/en/firefox/

although if it's nortons blocking it then that probably won't work either

ssjx

Install either Firefox ( http://www.mozilla.com/en-US/ ) or Opera ( http://www.opera.com/ ) and see if you can log in. If so, then it would indicate a problem with internet explorer (which i am assuming you are using).

far2812

Thanks I will try that now and get back to you.

far2812

Hi - I am afraid that hasnt worked either. Any more ideas? Many thanks

Browntoa

yes, remove the trial Nortons or McAfee from Add/Remove programs and try again