Can't seem to get new website working on 1&1.co.uk webhosting...

londonman81

I'm making my first ever website and signed up to a hosting offer on 1&1.co.uk a couple of days ago.


I also have downloaded a free website building program and created a couple of test pages.

I then loaded these pages onto my webspace on 1&1 using an FTP client program.

But the uploaded pages do not appear on the website, only the default page set by 1&1 shows.

I have tried calling the technical support at 1&1.co.uk many times and I have had no luck getting through to them.

They boast so much about their 24/7 phone support and I spent most of last night trying to get through with absolutely no success.

Any ideas why the uploaded webpages are not appearing? Its very annoying as I'm working to a tight deadline on this!

TIA!

weemee

I can't even see the page https://www.1&1.co.uk !

londonman81

"I can't even see the page https://www.1&1.co.uk !"

Sorry - meant https://www.1and1.co.uk (the webhosting company is called 1&1). Also I'm not sure looking at that site is of any use.....

intel

Where abouts on the server did you upload the files to i.e which directory/folder.

You would in all probability upload it to httpdocs not httpsdocs

mike_paterson

You might need to change the index.htm to index.html or vice versa.
Have you refreshed the screen ?