car windshield claim

edited 30 November -1 at 1:00AM in Insurance & Life Assurance
3 replies 3.7K views
drpbalaji1960drpbalaji1960 Forumite
109 Posts
edited 30 November -1 at 1:00AM in Insurance & Life Assurance
Please could someone advice about how could i make a claim as my(Honda civic) windshield has got a big crack. i don't know how it had happened.

I have got a comprehensive cover with direct line. please could someone advice about how to make a claim and what should i say to them.

Thanks.

Replies

  • dazza.mkdazza.mk Forumite
    1.9K Posts
    Part of the Furniture 1,000 Posts Combo Breaker
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    I'm preusming you have windscreen cover (95% COmprehensive policies do). In which case check your documents some request you use a specific provider, but you won't usually deal directly with the Insurance company. You'll go to RAC Autowindscreens (or equivalent), they will ask to see you policy certificate, they will then take down the details and charge you the Windscreen excess, the balance will be billed directly to Direct Line.
  • zkw29zkw29 Forumite
    176 Posts
    Direct Line use Autoglass. From my policy booklet the phone number is 0800 328 7423. Just go direct to Autoglass and they take care of it all for you.
  • shellyshelly Forumite
    6.4K Posts
    1,000 Posts Combo Breaker
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    Please could someone advice about how could i make a claim as my(Honda civic) windshield has got a big crack. i don't know how it had happened.

    I have got a comprehensive cover with direct line. please could someone advice about how to make a claim and what should i say to them.

    Thanks.


    Please ignore me if you already know this but you will also need to declare a windscreen claim when getting quotes at renewal time. Some co's take them into account, some don't but its best to declare it anyway.
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