Advice on using recorded over 1st/2nd class

soolin

chja wrote: »

Nope - you just sign a declaration that it was not received - relys on honesty.

The claim form though must be accompanied by the proof of postage.

chja

soolin wrote: »

The claim form though must be accompanied by the proof of postage.

Indeed.

Only ever had to claim once and was fairly painless.

Meadows

angelavdavis wrote: »

Hi all,

I have been selling my clutter on eBay on and off for quite a while now and I am finding that, since the change in policy stopping sellers from posting negative feedback, I am receiving a far higher percentage of non-delivery refund requests via paypal. Where an item is high value, I send via courier anyway to avoid these type of issues.

However, I am considering using recorded delivery but as many of my items sell for less than £5 this is going to further add to the postage costs and put people off bidding but I am a bit sick of the sudden leap in claims.

What do others do?

Thanks in advance

Always send via Recorded include this in the cost & give them a choice of 1st or 2nd class, don't give them a choice of none recorded or they will always opt for the cheapest.
In the event of a none received item eBay will ask you to provide a tracking number or will award a claim in favour of the buyer, regardless of you having proof of posting!
Proof of posting only allows you to put a claim in against the Royal Mail.
Once sent, there is a option to add the tracking number in PayPal, you can also check the RM site to see when the item has been received!

jenniewb

Meadows wrote: »

In the event of a none received item eBay will ask you to provide a tracking number or will award a claim in favour of the buyer, regardless of you having proof of posting!
Proof of posting only allows you to put a claim in against the Royal Mail.
Once sent, there is a option to add the tracking number in PayPal, you can also check the RM site to see when the item has been received!

Ahh! I see, will stick to my safe bet, recorded all the way. I have enough to deal with in regards to roughly 50% going out to pay ebay/paypal fees :eek: without this additonal worry! Thankyou for the clarification!

soolin

If you think it is safer, then so be it. I still think it is way to expensive for something with no guarantee to win a chargeback anyway.

Still my cunning plan of wiping out the competitors might succeed yet.