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Windows download problems

Hi

I have been unable to download my windows updates for a couple of months, it is usually automatic but now something is stopping it working.

I have been in touch with Microsoft service who have sent one reply so far, since last wednesday!

I did everything they suggested and it still doesn't work.

It seems to be a problems with the BITS i cannot turn it on whatever i do.


Any suggestions?


Carli

Comments

  • Have you been to the windows update website and tried it?

    https://www.windowsupdate.com
  • intel
    intel Posts: 6,404 Forumite
    1,000 Posts Combo Breaker
    carlih1 wrote:
    Hi

    I have been unable to download my windows updates for a couple of months, it is usually automatic but now something is stopping it working.

    I have been in touch with Microsoft service who have sent one reply so far, since last wednesday!

    I did everything they suggested and it still doesn't work.

    It seems to be a problems with the BITS i cannot turn it on whatever i do.


    Any suggestions?


    Carli

    What Browser are you using in Internet Explorer, Tools, Windows Update.

    Also Tools Manage Add Ons, Drop down list to, Add Ons that have been used by Internet Explorer, click on Windows genuine Advantage Validation Tool and make sure that is enabled.

    Also try, Tools, Internet Options, Programs Tab, Reset Web Settings
    take out the tick of Reset Homepage, then click Yes then Ok.

    Exit IE then open again.
  • carlih1
    carlih1 Posts: 846 Forumite
    intel wrote:
    What Browser are you using in Internet Explorer, Tools, Windows Update.

    Also Tools Manage Add Ons, Drop down list to, Add Ons that have been used by Internet Explorer, click on Windows genuine Advantage Validation Tool and make sure that is enabled.

    Also try, Tools, Internet Options, Programs Tab, Reset Web Settings
    take out the tick of Reset Homepage, then click Yes then Ok.

    Exit IE then open again.

    Hi

    Yes i have tried the windows update site, i have tried the above suggestions also the windows genuine advantage validation tool is enabled and i have reset my web settings also, but no luck??
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    I had this problem some time ago, and fixed it by reregistering a number of DLLs, having done a quick Google I think the messages on this forum
    http://www.webuser.co.uk/forums/showflat.php/Cat/0/Number/234427/an/0/page/1
    cover what I did, assuming my memory serves.
    That gum you like is coming back in style.
  • intel
    intel Posts: 6,404 Forumite
    1,000 Posts Combo Breaker
    Have you a firewall that has disallowed a connection to the update site.

    Whats your Firewall or Antivirus.
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