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Ca Iss 2009

Is anybody running CA Internet Security Suite 2009 on Vista ?

I am having no end of trouble trying to get it to run, keeps advising that the Firewall program has stopped working etc.

CA online help advises to phone support and pay £10.00 for the call.

Previous 2008 suite ran without any problems.

It is running ok on 2 x XP pc's and is supposedly compatible with Vista.

Comments

  • Airwolf1
    Airwolf1 Posts: 1,266 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Unsure, but I've read that the 2008 version disabled a machine. Gives food for thought.

    Is there no online chat where you can contact their support team?
    My suggestion and/or advice is my own and it is up to you if you follow it, please check the advice given before acting on it.
  • GaryS
    GaryS Posts: 807 Forumite
    Sorry, I should have said that the "Online chat" support advised a call to the chargable line.
    Having just renewed the annual subscription I do not want to pay out even more.

    I have never had any problems with CA in the 5 or 6 years that I have been using it and have also never had any major virus / trojan infection, which is why I renewed it again.

    I also have a McAfee subscription from O2, so might give that a go on the Vista laptop instead.
  • Airwolf1
    Airwolf1 Posts: 1,266 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Hmm, is the online service technical help, or just customer services?

    If it is technical, put your foot down with them and ask them to sort it.
    My suggestion and/or advice is my own and it is up to you if you follow it, please check the advice given before acting on it.
  • GaryS
    GaryS Posts: 807 Forumite
    Looks like CA have lost a customer now, I am using the O2 provided McAfee suite on 3 PCs and have just purchased Kaspersky (3 licence) for the other machines.
    A full refund is on its way from CA.
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