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DC04 hose assembly required in silver/purple

Just noticed that my hose assembly has a bit split on it. It is at the top so I suppose it would be ok when it's used as a regular vacum cleaner but when doing crevices/corners etc the dust would just blow out.

The cheapest I've come across this item is £20.99 which includes delivery charges. Can anyone see it cheaper.

Here is the product that I am looking for. Require it in purple/silver colour

http://www.electricshop.com/invt/4000dys109313a&source=dealtime2

Thanks for your help.
“Ordinary riches can be stolen, real riches cannot. In your soul are infinitely precious things that cannot be taken from you.” - Oscar Wilde

Comments

  • jujitsu
    jujitsu Posts: 85 Forumite
    hi i had the same problem i phoned thier helpline and they sent me one free of charge my vac war three years old and out of warranty
  • Smiley_Mum
    Smiley_Mum Posts: 3,836 Forumite
    I've been Money Tipped!
    Mine is four years old, out of warranty etc. The helpline closes at 8pm, so here goes...

    Just called but unfortunately, closed. Called on this number instead of the 0870 one so perhaps if I did call the 0870 one... I'll give them a call tomorrow. Can still use the vacum, just not to hoover up under things/corners etc.

    Alternative number for Dyson instead of the 0870 number they have printed on the side of the cleaner. 01666 827200
    “Ordinary riches can be stolen, real riches cannot. In your soul are infinitely precious things that cannot be taken from you.” - Oscar Wilde
  • Bossyboots
    Bossyboots Posts: 6,760 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Smiley_Mum wrote:
    Mine is four years old, out of warranty etc. The helpline closes at 8pm, so here goes...


    Let us know how you get on.

    My OH just chopped a bit out and refitted the hose when ours split. If you have no joy I will ask him how to do it and post back.
  • try here if no freebie!


    http://www.yourspares.com/
    Please note, we've had to remove your signature because it was sh*te!
  • Smiley_Mum
    Smiley_Mum Posts: 3,836 Forumite
    I've been Money Tipped!
    Called the helpline/customer service and they quoted me £23.00 for the hose, dearer than online. The woman said that they would not be able guarantee products that I buy online as they don't supply to anyone else etc etc. Fair enough, I'll take my chances. I've checked the above link and emailed for info on the hose attachment, (priced at £18.99 inc delivery) I require. I'll just wait and see what they come up. Cheers for the info.
    “Ordinary riches can be stolen, real riches cannot. In your soul are infinitely precious things that cannot be taken from you.” - Oscar Wilde
  • Smiley_Mum
    Smiley_Mum Posts: 3,836 Forumite
    I've been Money Tipped!
    Email arrived, £23 for the purple/silver one and £18.99 for the yellow/silver one. Hmmm, do I go for the cheaper one and stuff the co-ordination of the cleaner and save £4.01 or...:think:
    “Ordinary riches can be stolen, real riches cannot. In your soul are infinitely precious things that cannot be taken from you.” - Oscar Wilde
  • What about Duck Tape?
  • Bossyboots
    Bossyboots Posts: 6,760 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Dennis99 wrote:
    What about Duck Tape?

    It doesn't actually hold very well on these hoses.
  • Smiley_Mum
    Smiley_Mum Posts: 3,836 Forumite
    I've been Money Tipped!
    What the heck, I'll be colour unco-ordinated for £18.99. You don't see the hose anyway as the cabling covers it when in store.
    “Ordinary riches can be stolen, real riches cannot. In your soul are infinitely precious things that cannot be taken from you.” - Oscar Wilde
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