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Help wanted, windows not picking up connections to any network

Hi i am hoping some of you computer wizards out there can help, my husband got an acer laptop last week which had windows vista home basic installed, at the weekend it started to freeze and yesterday he installed vista black. Today he cannot connect to broadband, unless he has the router into the computer, any help greatly appreciated, BSB

Comments

  • DCFC79
    DCFC79 Posts: 40,642 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Is the wireless drivers installed,
  • Hi DCFC79 he downloaded the drivers and installed them, any more suggestions cos he is driving ME mad lol
  • SJames_3
    SJames_3 Posts: 188 Forumite
    Start Menu > Connect To. Does it scan for any connections at all? Sounds stupid but always gotta rule these things out, is wireless switched on via the switch on the laptop?
  • Hi Mozkowitz, yes it is a wireless connection and hubby says the network key is correct. He has tried restoring the computer to factory settings but to no avail.
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