Income support back dated?

KatieShopstoomuch

Hi everyone! I stupidly went back to work a few months ago, and ended up a lot worse off because it wasn't the best of pay and was commision based :mad: but i thought i could make a go of it, anyway it didn't work out so i had to leave and go back on income support.

I put my claim in 5 weeks ago and it has just been sorted, i got my first payment today but it hasn't been backdated and i'm not sure why. I have a feeling it may be because i couldn't get two payslips or a letter from my employer. But surely this isn't my fault? I did try, i've written, phoned, emailed even a family member tried contacting them and also when i spoke to the lady dealing with my claim she said she had also found it impossible to get an answer from this 'company'. But whilst i was waiting 5 weeks for my claim i literally had nothing so i've maxed out my credit card, taken out a small loan and now i'm stuffed i thought i would pay it off if they back date it but now they haven't and i don't know what to do ? I'd understand if i was lazy and just didn't bother getting anything from the employer but i tried and tried every day for the last 5 weeks and it's just impossible :mad: Our local office isn't open until Monday so i will call then and ask why it isn't back dated i just wondered has anybody been in the same situation? Or have any advice?

cw18

the first thing that springs to mind is one we hit last year.

I was paid monthly, so the last pay cheque I got at the end of October (which only included 2 weeks pay, and those at half rate as I was off on long term sick) was deemed as a salary that we had to survive on until the next scheduled pay date -- which was the last working day of November. So we couldn't actually claim IS until the day after that !!!


but when I went back to work in early Feb they stopped the IS immediately as I was now "earning", despite the fact I wouldn't get any pay until the end of February -- so we lost out at both ends, and the pay I got at the end of October (the equivalent of 1 week at full pay) effectively had to cover all of Novembers bills as well as 2.5 weeks in February :mad:

KatieShopstoomuch

I don't think that would be it, as i only earned £12 the whole time i was with them :rotfl: I really did try but i'm sure i was scammed more fool me! But a lesson learnt etc...


I haven't even had a letter from IS yet, i know from my statement that the money is from them but i assumed they would of sent a letter stating that my claim had gone through and i was be getting X amount weekly etc.

I'm just really annoyed it hasn't been back dated, not out of greed but simply because i've strugled for 4 weeks and added even more debt to my collection just to survive because they took so long processing the claim.

mcc28_x

When was the back dating for? Did you make your claim immediately to Income Support after work ended or was there a gap?

Did you receive WTC run-on?

Mark

KatieShopstoomuch

I put the claim in around 24th September, and it said on the claim form that it would be back dated up to 4 weeks. Yes i did get a WTC run on which was £250 so maybe that is why i haven't got it? Didn't even think of that.

mcc28_x

No I/S would be paid until WTC run-on ended. You've probably been paid from when it ended -check.

Mark

KatieShopstoomuch

Yup that must be it because i got my WTC run on paid on the 15th october. I just hope my rent is covered now, and my nvq training will be paid :j Thanks, i can't believe it hadn't even crossed my mind i must still be asleep.

Boppy_2

It is all confusing Katie, we had the same problems back in March regarding it all and useless ex-employers, they just don't care, I ended up having a massive arguement on the phone with head office at my old workplace regarding it as I had a family to feed. If I was you I would still give them a ring and get them to clarify when it is from and why from then if that makes sense.