Customs ScumBags!!!

chompie

i Recently ordered a dvd worth £17.77 (on credit card statement) from deep discount dvd.
then today i have had to pay £7.36 to retrieve it from the post office.

i phoned up customs saying that an item under £18 shouldn't be charged, and they said "it was 17.77 when you paid for it but at the rate of exhange when we recieved it, it was £18.13"

so because of 36p i have had to pay an extra 45%

get a proper job :mad:

Outtathaway

Chances are that about 50% of that would be a handling charge added by Roayl Mail

chompie

it's more than 50% but that doesn't make me any happier.

and they only handle it on customs' say so

Stonk

Classic. It would be funny if it wasn't so annoying for you. Sorry. ;o)

If you have some spare time, you could fire off a letter claiming it back, stating that you can prove you paid less than £18. They might give you a refund rather than fight you.

surfcat

Perhaps instead you could do business with companies who pay VAT to the exchequer, thereby helping to fund schools and hospitals?

paul93anderson

They don't allow items labelled over £18 through withou t tax is the exchange rate moves in the opposite direction.

So much for free trade.

Not much Christmas spirit there.