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Phone not Working?

Hintza
Hintza Posts: 19,420 Forumite
10,000 Posts Combo Breaker
How can the phone not work (no dialling tone) changed phones still no joy. Yet broadband is fine?

I'm confused!!!

Comments

  • DCFC79
    DCFC79 Posts: 40,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Its a landline you talking about right, you tried to call the phone on a mobile, is there a problem with the line,
  • gaming_guy
    gaming_guy Posts: 6,128 Forumite
    1,000 Posts Combo Breaker
    have you got a splitter on each phone jack?
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    Unplugged everything and plugged in the old standby analogue phone direct to main socket and still nothing!!!

    Tried calling and it is ringing fine at trhe mobile end nothing at house end.
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Hintza wrote: »
    How can the phone not work (no dialling tone) changed phones still no joy. Yet broadband is fine?

    I'm confused!!!

    Sounds like you have a line problem. Telephony need a low resistance connection whereas broadband due to the much higher frequencies involved can work even when one leg of the line is broken.

    If you have tried different handsets at the master socket, report the line as faulty.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
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