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Faulty Gucci Shoes
vkstar
Posts: 1 Newbie
hi
I received a pair of Gucci ladies shoes as a gift back in July.
Just 3months later, after only wearing them a few times the bottoms of the heels are damaged, the fabric has lifted up, and they now make that annoying metal clicking sound when i wear them. The front of the shoes have already start to scuff.
Am i within my rights to take them back to Selfridges and ask for an exchange under consumer law - sales of good act - that they are not of satisfactory quality, and that products must last a reasonable amount of time, as 3months for Gucci shoes is a bit ridiculous!
help me please! Thank you
I received a pair of Gucci ladies shoes as a gift back in July.
Just 3months later, after only wearing them a few times the bottoms of the heels are damaged, the fabric has lifted up, and they now make that annoying metal clicking sound when i wear them. The front of the shoes have already start to scuff.
Am i within my rights to take them back to Selfridges and ask for an exchange under consumer law - sales of good act - that they are not of satisfactory quality, and that products must last a reasonable amount of time, as 3months for Gucci shoes is a bit ridiculous!
help me please! Thank you
0
Comments
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Depends wear you've been wearing them0
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Have you been driving in them? That always does for the heels of my shoes
If you think you are too small to make a difference, try getting in bed with a mosquito!0 -
Strictly speaking, no. They should be taken back by whoever bought them but of course, if YOU have the receipt....:rotfl:hi
I received a pair of Gucci ladies shoes as a gift back in July.
Am i within my rights to take them back to Selfridges and ask for an exchange under consumer law0 -
The purchaser has rights under the sales of goods act, but the shop will definitely want proof of purchase.
I always keep receipts for gifts and the purchaser may have a credit card statement also even if they have lost the recipt.0
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