We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Morphy Richards faulty kettle
magpiesaver
Posts: 23 Forumite
I had a Morphy Richards kettle that our daughter gave us for Xmas 2007. WE noticed there was water leaking from around the switch, seeping on to the electric contact pad. I had no proof of purchase, but their prducts are supposed to be guaranteed for two years.
I rang their Customer Service, who asked for details including the model number and serial number on the base of the kettle, took my name and address, and sent me a new kettle within a few days.
I rang their Customer Service, who asked for details including the model number and serial number on the base of the kettle, took my name and address, and sent me a new kettle within a few days.
0
Comments
-
Same thing happened to me, I was stunned. Great customer service! :beer:0
-
I wish I could say the same for 'Prestige'.My son bought a kettle from them just over 2 years ago (Not cheap) and after some time its started to leak around all the plastic joints,leaving limescale deposits.When I rang their customer service they didn't want to know.I offered to send them photograghs and they said don't bother.Next time I will tell him to buy Morphy Richards.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.7K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.7K Work, Benefits & Business
- 603.2K Mortgages, Homes & Bills
- 178.2K Life & Family
- 260.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards