File association help

Renee

I'm trying to open an attachment from an e-mail but it keeps coming up..unknown file type, create an association in folder options,control panel.
It says it's an adobe reader file but I have adobe reader.

Help please, it's info about a holiday

espresso

Detach the attachment to a directory of your choice. Invoke your adobe reader and open the detached file. If this doesn't work, download the latest version.

Renee

Sorry espresso, I've no idea how to do what you suggest. Can you explain it in very basic terms

Thanks

jamesybravo

I think he/she means save the file to your hard drive somewhere, open adobe, then up the top left click file>>>open and navigate to the file you just saved(the one you're trying to open)and see if it will then open.sorry if I'm off wrong but probably what I would try myself.

intel

Save the File in My Documents then go to My Documents.

Now Click on Tools, Folder Options, View, Now Take out the tick in Hide extensions for known file types, Now Click OK now Click on View refresh, now what does it say after the actual file name, i.e .doc

Renee

Did what you suggested, it worked.
Simple when you know how
Thanks

jamesybravo

I "know how" because I have a similar problem with powerpoint files that are emailed to me, I must do the exact same thing to open them eventually ironed itself out and opens straight from emaill attachments now but for months i had to do what I just told you to

intel

So what does the extension say i.e or what If you need the program to open the file tell us what the extension is and im sure we can find a program to open it (associate) with it. Unless youve sussed it.

Dont forget to hide the extension again In my documents or if you rename the file with the extenxion showing you will make the file un-openable, probably.

jamesybravo

If the problem is the same as mines, then the file extension will be the correct one it just seems some files will not open straight from outlook express for some reason but once saved to hard drive they open ok

Renee

I saved the e-mail attachment to my documents and did a right click and opened with adobe reader

PS still trying to find that elusive thumbs up

intel

Oh you mean this one..