Virgin Media Netword Card Problem!

lethal_2

Dear all, stupidly I got a virus on my Windows XP computer. I tried various different methods of getting rid of it, and eventually got frustrated so formatted my pc. I can now not get onto the internet of my computer. It is connected to virgin media broadband with windows XP and is connected though Ethernet. I thought it may be an issue of needing virgin media CV but after speaking to the technical team, they said I needed to install the drives for my network card. Unfortunately, I do not know what network card I have, so how do I go about finding out? (without opening the pc) and Where would I find the drive?

Thanks would be given to all post in this thread!

Please help! I need it ASAP!

Lethal

lethal_2

ok, I followed those instruction! under networK adapter there is "1394 net adpater" with no question mark but under other devises there is something that is called "ethernet controller" with a question mark against it? is this the reason why? or do i need to just install a virgin media disk?!

thanks in advance

lethal_2

also the ethernet controller does not have any futher infomation on it when i click propertise

DCFC79

You dont need to install any virgin media disk, ive got VM broadband and ive formatted my pc a few times, you need to find the drivers for you need

custardy

didnt get any drivers discs with your PC or a folder called drivers?

lethal_2

mine says:

PCI\VEN_14E4&DEV_169C&SUBSYS_040FA0A0&REV_03\4&1F7DBC9F&0&38FO

i do not have the drivers as I lost them

custardy

http://www.laptopvideo2go.com/forum/index.php?showtopic=7090&mode=threaded

google gives me this

lethal_2

okay, thanks again both of you! I do appreciate this!

The driver when downloaded is saved as a 'System file' (.sys) -> how do I go about opening such a file?

thanks again in advance!

lethal_2

when i click update drive, it says chose location of file!

I then select the folder which its is and it then state it could not find it!

i try doing a general search but that does not make a diffrence! why is this?

lethal_2

BINGO! it works!

thans loaner!

I have thanked every post in this thread!!!!

lethal_2

ok i think I have another problem (lol)

same sort of thing, but my speakers are not working.

I went into devise manager and also found 'multimeadia audio contro' to have a "??" on it.

here it is:

PCI\VEN_8086&DEV_24D5&SUBSYS_03CAA0A0&REV_02\3&13C0B0C5&0&FD

can some1 tell me the name, make and model of the software needed please?!