problems with yahoo mail box

spring_watch_girl

Hi, for the past two days I have been unable to open my Yahoo mail box, when I click on it, it comes up as a blank page, I am not very computer literate so any help would be very welcome.

robnye

try going via the US website

www.yahoo.com - should still work

sometimes the UK site is a bit flaky/slow, so when this happens i go via the US site and can get in fine

DCFC79

Maybe its me but im finding yahoo a bit slow in opening

spring_watch_girl

Thanks robnye tried it but it didn't work , I think I may have done something and locked myself out and I don't know how to put it right. Any more ideas?

DCFC79

Have you tried another browser, im not sure if the problems im having today is the same as yours, firefox just wouldnt open up my yahoo mail but safari has

Babbler

Ok - I posted a message yesterday and got no answers. Seem this problem is finally being escalated so you can find details on the web about it!

See here:

http://uk.answers.yahoo.com/question/index?qid=20081016060522AA2Cp4l

Its a Virgin problem Really peeved about it

Here is my original thread:

http://forums.moneysavingexpert.com/showthread.html?t=1223515&highlight=yahoo

Not that it helps.

renard_2

Babbler wrote: »

Its a Virgin problem Really peeved about it

People like you keep saying It's a Virgin problem, but that ain't true!

I and many others I know are not with Virgin and all week we have been experiencing problems getting into Yahoo in the first place, and then accessing our emails.

There is something seriously wrong with Yahoo at the moment, and hundreds of frustrated customers are posting on the internet trying (without success) to get an answer.

Meanwhile, Yahoo simply says NOTHING!!

Why oh why can't Yahoo put an explanation on their home page? At least we would know that somebody there cares. As it is, it seems that they couldn't give a !!!!!! about their customers. :mad: :mad: