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Mobitix with Virgin Trains
Hello, can someone please offer advice.
I have always used the e.ticket website with virgin trains, which allows me to get cheap tickets from manchester to London.
During the weekend of October 10th & 11th i made serveral attempts to purchase some tickets, however once i put my card details in the website could say their has been an error and i should try again.
I did try serveral times and got the same problem each time i put my card details in. I rang virgin trains who explained that their was a problem and they were going to fix it.
In the end i gave up but to my horror on Monday morning i found i had been charged for all the tickets i had attempted to buy which came to £75 not only that i havent recieved any confirmation or tickets to show for it.
What can i do.
Thank you
I have always used the e.ticket website with virgin trains, which allows me to get cheap tickets from manchester to London.
During the weekend of October 10th & 11th i made serveral attempts to purchase some tickets, however once i put my card details in the website could say their has been an error and i should try again.
I did try serveral times and got the same problem each time i put my card details in. I rang virgin trains who explained that their was a problem and they were going to fix it.
In the end i gave up but to my horror on Monday morning i found i had been charged for all the tickets i had attempted to buy which came to £75 not only that i havent recieved any confirmation or tickets to show for it.
What can i do.
Thank you
0
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