Sky+ Digibox Cover

cazjenki

Hiya, hope I'm posting in the right place. I am looking to find out which is a good company to get my sky system covered for callouts etc, thanks in advance : )

stugib

I'd think very carefully before taking any cover out.

The offers I've seen typically want £80-100 per year cover. Sky will charge you £65 to cover parts+labour per call out. How many times a year do you think your Sky box will break down, especially given each call-out is guaranteed for 3 months IIRC? And the threat of cancellation often gives you a discounted/free callout.

The only benefits of a third-party company is that they may be quicker to come out to you, and they may give you a loan box (though Sky will usually bring a box with them ready to replace permanently).

Also bear in mind that there's been several cases I know of where these companies go out of business, rendering any cover worthless.

Conor_3

cazjenki wrote: »

Hiya, hope I'm posting in the right place. I am looking to find out which is a good company to get my sky system covered for callouts etc, thanks in advance : )

None of them. Sky charge £65 for a callout and that covers everything. Even if a complete re-installation with all new gear is required, it's £65. I've had Sky since 1998. I got Sky + the first year it came out. The total number of times I've had a problem? ONE. And that was a dead hard drive on the Sky+ box after 4 years of use so I put in a new one. So in the total time I've had Sky, the total repair bill has been £30. Now compare that to the cost of "service cover" for 10 years.

cazjenki

I've had loadsa problems with this box though and was just worried incase it packed in on me, I don't know what to do : s

nomoneytoday

I would call Sky and pay £49 for a replacement Digibox and 1 year's guarantee. If it goes after that year then there is a flat fee of £65 which is sometimes waived if you are "leaving" ...

cazjenki

Good idea thank : )

nuttywoman

Just lately i`ve had a few comps ringing me up offering me ins for my sky+ box, its getting on my nerves.

mhutchuk

My sky+ box has packed up twice since i had it - and I was one of the first early adopters.

Both times i have threatened to cancel my sky subscription and go to a free service if they didn't fix my box for free - after all if the box doesn't work I can't watch sky can i... both times they caved in and sent an engineer for free - again both times he installed brand new equipment straight out of the box...

After all if they don't replace my box i'd be £500 better off without sky (My monthly subscription X 12)

Mark