beware BT latest offer

Old_Git

BT phoned me yesterday offering me free E&W landline calls but for an extra £1.49 ? (cant remember the exact figure ) per month .They also offered me FREE 1571 answer machine ,and caller display and FREE telephone preference service .Now they are desperate .
The phone call started by them telling me I am registered with the telephone preference service . So why are BT allowed to phone me to offer me crap deals when they know I am registered with the TPS.

I declined there offer.

brightonman123

i think you can opt IN as well as OUT... better check what 'status' you have with TPS..

jhp

Old_Git wrote: »

BT phoned me yesterday offering me free E&W landline calls but for an extra £1.49 ? (cant remember the exact figure ) per month .They also offered me FREE 1571 answer machine ,and caller display and FREE telephone preference service .Now they are desperate .
The phone call started by them telling me I am registered with the telephone preference service . So why are BT allowed to phone me to offer me crap deals when they know I am registered with the TPS.

I declined there offer.

Beware of what ?

The 12 month inclusive evening and weekend call rolling contract offer is Free.

http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=23734

You have able to get the other services free for some considerable time now. (free 1571 and Caller Display are subject to you making some inclusive calls).
http://forums.moneysavingexpert.com/showpost.html?p=1598074&postcount=4

BT are allowed to call you to make you offers as your existing supplier,unless you specifically ask them not to.

Alfie_E

jhp wrote: »

The 12 month inclusive evening and weekend call rolling contract offer is Free

I too thought the Unlimited Evening & Weekend Plan was free, but that they only way to get it was to agree to a twelve month contract period.

Old_Git wrote: »

The phone call started by them telling me I am registered with the telephone preference service . So why are BT allowed to phone me to offer me crap deals when they know I am registered with the TPS.

The Telephone Preference Service covers cold calling. You have an ‘existing relationship’ with BT, so they’re allowed to market to you. The Direct Marketing Association say that it’s best practice for companies to always get explicit permission before marketing to existing customers. However, most companies tend to assume permission, unless you actively tell them otherwise. Also, if you’ve been with BT for a long time, you probably signed up long before there was even a box to tick (or not tick). Just tell BT to record on their database that you don’t want them to pester you.

Old_Git

jhp wrote: »

Beware of what ?

The 12 month inclusive evening and weekend call rolling contract offer is Free.

http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=23734

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I know about this product ,but this was not offered to me .What they offered me I had to pay for .

jhp

Old_Git wrote: »

I know about this product ,but this was not offered to me .What they offered me I had to pay for .

So could it have been the no minimum term £2.70 a month offer?

http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=23734

Alfie_E

Old_Git wrote: »

I know about this product ,but this was not offered to me .What they offered me I had to pay for .

It could have been a mistake on the part of the person in the call centre. BT seem to be attempting to consolidate their customer base. However, if BT think you’re unlikely to leave, it would make more sense for them to try to get more money from you. You’re perfectly entitled to go with the free option. You don’t have to wait until you’re asked.

Do you have BT broadband? With the introduction of BT Webwise, it’s my opinion that BT are most focused on retaining broadband customers. While I know that some customers have been offered a small discount for agreeing to a new broadband contract term, locking a customer into a new telephone term would have a similar affect. Major competitors such as TalkTalk require you to move your telephone service and Virgin Media are usually only cost effective when you take their telephone service (or have no telephone line).

Old_Git

jhp wrote: »

So could it have been the no minimum term £2.70 a month offer?

http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=23734

yes it could have been this but they offered it at £1.49 ? and cheaper mobile calls . 7p per minute .
My calls are not with BT they just wanted me back.

bristolleedsfan

Old_Git wrote: »

My calls are not with BT they just wanted me back.

#


Must be

brightonman123

http://www.mpsonline.org.uk/tps/

Organisations with which you have an ongoing relationship, for example those who regard you as a customer, (or in the case of charities - a donor) may well gather your consent during the early stages of your relationship with them and will therefore be entitled to call you even if your number is registered on TPS, unless you have previously told them specifically that you object to them calling you for marketing purposes.

billsavings

bristolleedsfan wrote: »

#


Must be

Your must be unaware that you can have your line rental with BT, and your calls with another supplier.