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AA breakdown - friend got good prices!

Hi - I thought I would tell you about my friend (and now my inspiration for all things moneysaving) and the AA.

Our car broke down on the way home from a night out and she stepped in and used her AA cover to help us out. She had only renewed a couple of days before and already negotiated 20% off on the phone.

The AA man couldn't fix the car and it needed towing (we were a long way from home too!), he said it would cost £40 to upgrade her cover to get us towed home and another £40 service charge (not sure what this was!).

She went off with the AA man to his van to phone HQ and sort out payment. She came back 5 minutes later having paid £12.95 to get us towed all the way home!!

All she said was that she would pay the £80 if she had to but had been with the AA for a number of years and would appreciate them doing it cheaper! The AA man said it was a genuine breakdown and I think felt a bit sorry for us too, and between him and the person on the phone reduced the price by £67!

It seemed that alot of it was down to the man in the van that turned up - so be nice to him!!!:T

Comments

  • terryya
    terryya Posts: 603 Forumite
    So your friend went to his van and then came back 5 minutes later with a good price.:shocked:

    I think this must be a joke but I'm not 100% sure.
  • oh dear it did sound a bit like that didn't it!!!

    No joke - she really did get the price reduced after talking to the AA man and the woman on the phone!
  • anewman
    anewman Posts: 9,200 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    terryya wrote: »
    So your friend went to his van and then came back 5 minutes later with a good price.:shocked:.
    Didn't take very long did he? :D
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