Help! My Olivetti anyway photo plus printer wont print!

lauranurse

Please help, Im tearing my hair out in frustration!

Ever since I got this printer (olivetti anyway photo plus) about a year ago I have had problems printing, it always comes up with a message saying the paper size is wrong, even though I always checked it was set to A4 in both the document and printer preferences. But usually if I fiddle with a few of the settings on the printer preferences it will eventually print, I am fairly sure this is usually when I change the paper feed to manual.

BUT nothing will make it print today! I have changed everything it is possible to change, and the stupid thing just says error printing and doesnt do anything at all! I have now changed it all back to default settings, and I am really hoping someone will have had the same problem and found a solution!

I am kind of thinking maybe I should just give up and get a new printer, but it is really good as a scanner AND I have just ordered a new black cartridge fr £20 :eek:

If anyone has any ideas of what I could do please help! The olivetti trouble shooting is useless and Im out of ideas!

mdbarber

have you tried the printer on a different system?, would be a quick test to see if it is actually the printer.
If not posible see if you can download the manual, some printers have a self test ability usually switch off, hold down a key and switch on..
Try on a different port if its usb, another cable maybe?
Use start, run msconfig to see if any software loading on startup is checking the usb ports and interfering likely candidates are mobile phone software, usb broadband modems and old printer drivers.
see how these go and let us know.