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Petition ING to keep KE call centre staff?
EalingSaver
Posts: 365 Forumite
Something which marked KE out was the excellent level of customer service, esp. from its call centre staff. Anyone reckon there should be petition from (ex) KE savers to ING to keep them on board to maintain the excellent level of service ? [I read somewhere that KE subcontracted this out to some UK building society/bank - don't know whether that was true].
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I read somewhere that Newcastle Building Society had the contract to handle KE's customers.0
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