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Concerned about a Fixed Term Deposit with KE

13

Comments

  • cheekykid
    cheekykid Posts: 259 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I wonder how many of us want to break the fixed term and getting nowhere
  • cheekykid
    cheekykid Posts: 259 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I just called KE. They said there is some delay with the backlog and all of us under the fixed term deals we need to wait. He had no more information to give away and he said neither ING do. I am hopefull that the situation will be normal sometime within this week if not panic!
  • slopemaster
    slopemaster Posts: 1,581 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    hmm...my bank have just rung; they have refused to make the transfer as they say it would go into the Kaupthing Administration account, not into my savings account!!!!
    I tried to say they had it all wrong and ING have taken over the accounts and its fine... but ended up by getting worried they know something we don't...
    Am waiting for KE to call me back....
    and trying to get through to ING...

    I have now given up on trying to get money IN to KE, and not tried to insist that my bank do the transfer - as I couldn't get a proper answer from ING, and KE never rung back.
    Looks like I'll put it in B&B instead.
  • I can see people (myself included) getting very anxious and angry if nothing has been resolved till friday.
  • MKUX3
    MKUX3 Posts: 259 Forumite
    anyone any news about the fixed rate.

    i never tried transferring or ending it lAST week but was just wondering my options now, as i have a large sum tied in with heritable bank til mid next year

    thanks
  • Dealmad
    Dealmad Posts: 748 Forumite
    yeah im getting annoyed now , i actually need some of the money for my Holiday!!

    I put in the request last tuesday to close my fixed term accounts , and was told it would take 24 hours ,then i was told 48 hours , now its been a week:mad:


    All i want is my money back!!!! Hopefully before Xmas
  • I am guessing that fixed deposits are at the bottom of the priority list for Ing. In my case I am fixed until August so I did not expect to see the money again for a while but I am interested to know what happens to those fixes which finish sooner.

    I am reasonably happy that Ing will sort it out in time.

    If Ing does give us the choice of ending the fix I will do that because I was at the maximum covered in Ing and KE and so am now over the new limit.
  • elbe
    elbe Posts: 83 Forumite
    I had a fixed term maturing yesterday but it showed with interest over the weekend in my KE savings a/c. I arranged for the interest to leave the account this morning but as yet not only hasn't it left but it's still showing as being in the savings account. I printed off the withdrawal transaction but it seems to have been lost in the ether yet again.
  • sirhobo
    sirhobo Posts: 56 Forumite
    Baldur has started a new thread with confirmation from ING that it is honouring fixed term rates (Thanks Baldur!)
  • cos69
    cos69 Posts: 413 Forumite
    Update on KE site
    http://www.ingdirect.co.uk/kaupthingedge.asp

    FIXED TERM PRODUCTS UPDATE
    Those customers with deposits in a Fixed Term Savings product can be assured that these rates will be honoured by ING Direct.
    Seems very clear to me - problem sorted :j
    "How could I have been so mistaken as to trust the experts" - John F Kennedy 1962
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