Icesave deposit still showing as uncleared? Anyone else?

shawny69

OK

I have an icesave, which for ref first came to my attention via Sunday Times money section.

Anyway, not being a regular user of this or any other money forum, I was unaware of the potential problems with Icesave. On 01 October, I transferred 500 from my Natwest current account to my icesave account.

On Monday, after hearing about potential problems and to pay a lump sum off my mortgage, I logged in and tried to transfer my whole balance out, via DD, and the amount was about 2100, leaving £10 in icesave account.

On Tuesday, I got an email saying that my request could not be processed. When I got home, I then logged on to the icesave account, after seeing the message regarding blocking of withdrawals and the £500 i deposited a week earlier was now showing as uncleared funds. Now I either didnt spot this when I made the withdrawal request OR it changed status.

Just logging on today and it still shows the same status, uncleared. I contacted Natwest and they say that they cannot call the DD back.

So is anyone else in a similar position, with uncleared deposits in Icesave?

Anyone in a similar position would at least give me some comfort!

thanks

Northants_Simon

Yes, I have the same issue.

I had set up a payment of £900 to go into my Icesave account on the 1st October. The payment left the sending bank (Lloyd's TSB) on the 1st and showed as being processed in my Icesave account. But never actually cleared.

I contacted Lloyds who said Icesave would have cleared the money on the 3rd, before they shut down and hasn't been returned to them. I can't get hold of anyone from Icesave.

Lloyds mentioned they might be able to get the money back under the direct debit guarantee, if I could show Icesave hadn't received it. My guess is Icesave have the money.

missmilly

Me too!

£1000 transferred from LTSB to a new Icesave ISA, it left LTSB on 3rd October. I was out of the country at the time, but I had opened the ISA and sent off the Direct Debit form to Icesave on 25th September. It is still showing as Processed but not Cleared.

I spoke to LTSB on 8th, to ask if there was anything they could do, NO was the answer they just told me to call Icesave!! I questioned the Direct Debit Guarantee, the chap went away to check and came back saying NO, nothing they could do there either.

I don't know what else I can do, however, I think I have managed to stop another bigger transfer from an ING ISA just waiting for it to go back into my ING account.

I suppose it will be subject to a claim when details are announced,

Maz

Swipe

I think Icesave always showed deposits as uncleared for up to 10 days to prevent quick withdrawals. The money is definitely there and safe.