Icesave - what happened to money being processed at time of collapse?

Northants_Simon

I had an automatic payment into my Icesave account for £900 on 1/10/08. This shows up as "processed" on my statement, but hasn't been credited to my cleared balance.

Where has this money gone? It's left my other account, so somebody has it.

Reaper

Icesave froze deposits as well as withdrawals so it should end up back where it started. If it has not you should contact the sending bank to get it re-credited.

PS Don't forget to cancel the regular payment!

Northants_Simon

I have contacted my sending bank who confirm it left on the 1/10/08 and would have been received by Icesave on 3/10/08, which was before they stopped trading. It hasn't arrived back in my account and hasn't cleared in my Icesave account.

I have cancelled at the sending bank, so at least they won't be taking any more.

Reaper

I agree it should have arrived on that timescale. Last I heard it was still possible to phone Icesave customer services, I suggest trying them quickly before they lay off all the staff.