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Antler -great service!

choccyface2006 Posts: 2,304 Forumite

9 October 2008 at 12:56PM in Praise, vent & warnings

I bought two ABS trolly cases 2 years ago from Antler and they had a 5 year warranty, when they both developed faults (One wouldn't close, the other wouldn't open!) I expected it to be a long winded process to get them repaired and that I would incur some expenses in sending them back.

I was wrong! I called Antler and they arranged for the cases to be collected and I had new ones with full 5 year warrantys within a week! (I had my original reciepts)

I'm so pleased, they were very helpful on the phone and no delays in getting through.

Anyway I thought they deserved a mention and I recommend their luggage, just keep hold of your proof of purchase!

Sarah

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Antler -great service!

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