FTP Problem with my MrSite website

myxbox

Hi there

i can not login using any FTP program

I have changed the connection type on both to Active Mode, ( as instructed on the Mr Site tutorial).

I have used FileZilla FTP and Smart FTP.

the mywebsite.com is replaced with my proper website and user name details when using the FTP programs

The result i get from FileZilla are

Status: Resolving address of www.mywebsite.com
Status: Connecting to 193.227.106.71:21...
Status: Connection established, waiting for welcome message...
Response: 220 Gene6 FTP Server v3.8.0 (Build 34) ready...
Command: USER mywebsite.com
Response: 331 Password required for mywebsite.com.
Command: PASS *******************
Response: 230 User mywebsite.com logged in.
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Extensions supported:
Response: AUTH TLS
Response: CCC
Response: CLNT
Response: CPSV
Response: EPRT
Response: EPSV
Response: MDTM
Response: MFCT
Response: MFMT
Response: MLST type*;size*;create;modify*;
Response: MODE Z
Response: PASV
Response: PBSZ
Response: PROT
Response: REST STREAM
Response: SIZE
Response: SSCN
Response: TVFS
Response: UTF8
Response: XCRC "filename" SP EP
Response: XMD5 "filename" SP EP
Response: XSHA1 "filename" SP EP
Response: 211 End.
Command: CLNT FileZilla
Response: 200 Noted.
Command: OPTS UTF8 ON
Response: 200 UTF8 OPTS ON
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is current directory.
Command: TYPE I
Response: 200 Type set to I.
Command: PORT 192,168,1,2,19,19
Response: 200 Port command successful.
Command: LIST
Error: Connection timed out
Error: Failed to retrieve directory listing

Result from Smart FTP are;

[18:52:48] SmartFTP v3.0.1022.39
[18:52:48] Resolving host name "www.mywebstie.com"
[18:52:48] Connecting to 193.227.106.71 Port: 21
[18:52:48] Connected to www.mywebsite.com.
[18:52:48] 220 Gene6 FTP Server v3.8.0 (Build 34) ready...
[18:52:48] USER mywebsite.com
[18:52:48] 331 Password required for mywebsite.com.
[18:52:48] PASS (hidden)
[18:52:48] 230 User mywebsite.com logged in.
[18:52:48] SYST
[18:52:48] 215 UNIX Type: L8
[18:52:48] Detected Server Type: UNIX
[18:52:48] FEAT
[18:52:48] 211-Extensions supported:
[18:52:48] AUTH TLS
[18:52:48] CCC
[18:52:48] CLNT
[18:52:48] CPSV
[18:52:48] EPRT
[18:52:48] EPSV
[18:52:48] MDTM
[18:52:48] MFCT
[18:52:48] MFMT
[18:52:48] MLST type*;size*;create;modify*;
[18:52:48] MODE Z
[18:52:48] PASV
[18:52:48] PBSZ
[18:52:48] PROT
[18:52:48] REST STREAM
[18:52:48] SIZE
[18:52:48] SSCN
[18:52:48] TVFS
[18:52:48] UTF8
[18:52:48] XCRC "filename" SP EP
[18:52:48] XMD5 "filename" SP EP
[18:52:48] XSHA1 "filename" SP EP
[18:52:48] 211 End.
[18:52:48] CLNT SmartFTP 3.0.1022.39
[18:52:48] 200 Noted.
[18:52:48] Detected Server Software: Gene6 FTP Server 3.x
[18:52:48] OPTS UTF8 ON
[18:52:48] 200 UTF8 OPTS ON
[18:52:48] PWD
[18:52:49] 257 "/" is current directory.
[18:52:49] TYPE A
[18:52:49] 200 Type set to A.
[18:52:49] MODE Z
[18:52:49] 200 Mode Z ok.
[18:52:49] PORT 192,168,1,2,4,95
[18:52:49] 200 Port command successful.
[18:52:49] MLSD
[18:53:10] 425 Cannot open data connection.
[18:53:10] Automatic failover of data connection mode from "Active Mode (PORT)" to "Passive Mode (PASV)".
[18:53:10] PASV
[18:53:10] 227 Entering Passive Mode (193,227,106,71,238,46)
[18:53:10] Opening data connection to 193.227.106.71 Port: 60974
[18:53:10] MLSD
[18:53:31] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[18:53:40] 425 Cannot open data connection.
[18:54:10] NOOP
[18:54:11] 200 NOOP command successful.
[18:54:41] NOOP
[18:54:42] 200 NOOP command successful.
[18:55:12] NOOP
[18:55:12] 200 NOOP command successful.
[18:55:43] NOOP
[18:55:43] 200 NOOP command successful.
[18:56:13] NOOP
[18:56:13] 200 NOOP command successful.
[18:56:43] NOOP
[18:56:43] 200 NOOP command successful.
[18:57:13] NOOP
[18:57:13] 200 NOOP command successful.
[18:57:43] NOOP
[18:57:43] 200 NOOP command successful.
[18:57:49] 421 Connection closed, timed out.
[18:57:49] Server closed connection.

Many thanks

myxbox

***bump***

weegie.geek

Command: PORT 192,168,1,2,19,19

You're behind a router, and your ftp client uses your computer's local ip address to request the directory listing.

The ftp server's responding to 192.168.1.2

You need to go into the ftp client settings and tell it to use your external ip address ( http://www.whatismyip.com ) and things should work fine then.