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Empire Stores sale+code=bargains

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  • jammy123
    jammy123 Posts: 358 Forumite
    I placed my order on saturday night for a rocking horse and it was in stock at time of order and paid with debit card. I also ordered a pack of batteries to make it over £20 to get the £10 off. It confirmed it on screen with delivery for Wednesday 7th but got no confirmation email. I then rang them on monday and they had no record of the order!!! Anyway today I have received an email informing:

    "We are pleased to inform you that the goods shown below are now ready to
    be despatched from our warehouse and should be delivered shortly.

    Note:-any goods ordered not shown below will be despatched when available.
    Please refer to the advice note you will receive shortly or use MY ACCOUNT
    for expected delivery times.

    Item No Catalogue No Colour Size Description
    35 TC0232 PK4 AA BATTERIES
    51 AB0906 AW05 WELCO


    Empire Customer Service Team"

    No mention of the rocking horse and obviously they did have my order!!! I don't want the batteries as my husband sells them for a living so can get as many as I need, I just wanted the rocking horse!!!

    They were in stock when I ordered it on Saturday and also someone on here mentioned that they ordered one on Sunday so why are they now not sending them to everyone???

    Hope you receive one if you ordered one, I know I am probably not although very upset as it was my daughter's main christmas pressie!!! :(
    I didn't get anything today and still no email, i payed with my card as i didn't want to open an account.
  • My first post here - wanted to say thanks to CindyLahore as my empire order just arrived this morning, a spiderman quad bike for 17.99. Great. Thanks very much!
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