printer probs

gigif30

could someone please help i am trying to print on my epson rx425 but it wont print black i put in a new one but it still wont print i reinstaled the software and still nothing please help

tigermatt

Is it just that it won't print black? Can it print colour? It could be a blocked nozzle in your print head. Try printing a "Nozzle Check pattern" and see if any black appears. If none, then try Clean Print Heads and also make sure you have Aligned your print heads.

All of this can be accomplished from the software via your PC.

Let me know how you get on.

patflanel

gigif30 wrote:

could someone please help i am trying to print on my epson rx425 but it wont print black i put in a new one but it still wont print i reinstaled the software and still nothing please help

Try cleaning the heads

gigif30

tried all of the cleaning etc but still no luck

tigermatt

Where are you keeping your ink cartridges? I found that when I kept my cartridges next to my PC in the cupboard, the heat (from the PC) did something to the ink. When you installed it into the printer, it doesn't work at all and you have to get a new cartridge.