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Shopatron & Sparcousa

Hi all, just wanted to make everyone aware of the following 2 companies, Shopatron and SparcoUSA. Here's my story ...

On 8th May 2008 my 14 year old son wanted to order a SPARCO T-shirt and did so through this company called Shopatron and I used my debit card for the transaction. From the date of order to the date of cancellation which was 18th September 2008 no contact from this company was received.

On cancelling the order, it was confirmed that the order of $20 was cancelled and NOT the original amount of $20 + $20 postage & handling. I now see from their "FAQ" that "postage and handling" is non refundable. So, for having done absolutely nothing this company are up to the tune of $20. Having said that, despite 3 WEEKS having now passed, I have yet to receive even the $20 for the T-shirt!.

I have emailed them numerous times although received no reply. SparcoUSA who were the supplier have also failed to respond to my emails therefore I wanted to warn others. How hard is it to actually set up a store, charge $20 shipping and handling, receive orders and not fulfil them and simply return the persons money LESS the shipping and handling? Happy days for the site owner I reckon!!!

SHOPATRON ...
and here's a few keywords just in case the search engines are hungry ....

shopatron,ecommerce,in store pickup,local pickup

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