How do I set up a Gas/Electric supplier to my new build 1 yr after moving in

CableGuy

How do I set up my gas and electricity now I am in a my new house (new build)? The builder gave me a sheet with what I think was meter readings but I have not bothered doing anything as I thought they would contact me. I have been saving the money in my savings account of what I thought the bills would be but I have been in over a year now and would rather just get it dealt with now.

Any tips advice on who I should call to get this arranged? I’ve never had to do this before so I’m pretty clueless. I’ve been putting a sum of money away every month for it which is a generous approximation so paying the bill won’t be a problem.

Thanks,

CG :beer:

CableGuy

Great forum btw! Hopefully, I'll be able to save myself some cash with all the money saving experts on here!!

terryya

I take it that you're unsure who is actually supplying you with gas /electricity? Use the numbers below to find out who it is then give them a call. Doing so will probably also generate a final bill for the builders for what they used so you may get them on the phone!

If so you can give meter point helpline a call on 0870 608 1524 to find about gas.

To find out about elec you need to call a different number depending on what area you are in ;

North Scotland
0800 300 999

South Scotland
0845 272 7999

North East England
0800 668 877

North West
0800 195 4141

Yorkshire
0800 375 675

East Midlands
0800 056 8090

West Midlands
0800 328 1111

Eastern England
0800 783 8838

South Wales
0800 052 0400

Southern England
08457 70 80 90

London
0800 028 0247

South East England
0800 783 8866

South West England
0800 365 900

North Wales,Cheshire,Merseyside
0845 272 2424

CableGuy

Super thanks, I'll get on the job now! :-)

Olliebeak

For the Gas, you will need to be able to give them your Meter Point Reference Number plus the Meter Serial Number as well as the 'Start Meter Reading' and 'Current Meter Reading'.

For the Electric they will want the MPAN number, Meter Serial Number and 'Start'/'Current' meter readings.

They may also need the name of your builders and the original plot number of your property - as these will be what they received from the builders when the 'builders account' was set up.

I would also say to double check who your 'Gas Transporter' is - the information should be inside the door/lid of your Gas Meter Cupboard. It's very often Transco, but not always. Ours is 'Independent Pipelines' - and some of my tenants have had nothing but problems trying to get registered and/or switch suppliers because of their delays. (I'm a Sheltered Scheme Manager).

While you're sorting out your Gas/Electric - have you thought on about your Water Supply? Some of ours are still expecting to be contacted by the supplier, when you actually need to contact them yourself to let them know that you are the occupier.