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Egg's 'Your Money' improvements

What a disaster!

Tip: If you have not yet done the so called 'improvement' download, then DO NOT YET DO SO.

Hopefully, whatever has gone wrong with this really good 'Your Money' tool will be put right on Monday. If so, I'll post back on here and say so.

Comments

  • Lokolo
    Lokolo Posts: 20,861 Forumite
    Part of the Furniture 10,000 Posts
    I didn't find anything wrong with it until today when it says I can't access my external accounts.

    But wasn't sure if that was a general thing, not just the updated version.
  • Lynt_3
    Lynt_3 Posts: 235 Forumite
    I had no probem a couple of hours ago.
    Tried just now, and an error message.

    See what happens on Monday.
  • Lokolo
    Lokolo Posts: 20,861 Forumite
    Part of the Furniture 10,000 Posts
    Working for me now.

    :)
  • Mr_K
    Mr_K Posts: 1,171 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Car Insurance Carver!
    Its very flaky whatever they've done to it. Can't access my B&B account (can access it ok outside of Money Manager). Its also showing an Egg card account which I closed years ago (!)
  • christ_
    christ_ Posts: 33 Forumite
    Ever since this "improvement", every time I log in an error occurs saying I can't access any of my external accounts too, and it's still doing this.
  • Yep worked first time for me then subsequently I can't now get external accounts - I'm sure they're very much aware and are working on it though.
  • mary
    mary Posts: 1,585 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    For about a year now, each time I log on to EMM, before any of my external accounts come on the page, a little grey square box in the middle of the page says there is a "script error on line...." and that is with each of the external banks. All you have to do to get rid of it is click "yes" for each bank and it goes. Annyoying yes. I assume it was just me. So is the problem they are fixing this one. Do others have the same problem?

    In any case no external accounts are visible at the moment.
  • DocProc
    DocProc Posts: 855 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Yes, I've had that problem but I don't get it now.

    I'm not sure whether or not this has anything to do with Java. However, if you want to check you are using the newest and most uptodate version of Java, which is (I think) Java 6, Update 10, then go to:

    http://www.java.com/en/download/help/testvm.xml

    'Your Money' seems to be working once again this morning. The old 'Egg credit card' still seems to be problematical and a few accounts aren't coming through properly. I think the latter must be to do with monday morning server problems and massive volume and usage as nervy customers check their stuff out.
  • Milarky
    Milarky Posts: 6,356 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    When these 'improvements' are working, what exactly will be the difference between the old EMM and the new one?
    .....under construction.... COVID is a [discontinued] scam
  • Lokolo
    Lokolo Posts: 20,861 Forumite
    Part of the Furniture 10,000 Posts
    Milarky - I was hoping it would look cooler, but it doesn't.

    So not entirely sure lol.
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