Sound problems...

HUFCsteve

HI there

I've just plugged some speakers in on my PC and it reckons that there's no audio device installed - under control panel, it's all greyed out. When I try and play a Windows sound, it says that the soundcard may already be in use. However, when I put a CD in, volume semi-works with sound coming out of speakers. I don't have any discs, etc from when my PC was new (I bought it with everything pre-installed from an independent retailer). As people may know from my previous posts I'm not much of a techie. Is this something I'll be able to fix?!?

Advice welcomed!!!

Thanks

Browntoa

download and run this tool

http://www.belarc.com/free_download.html

look at the right hand columns

post what audio it says is installed will be under multimedia something like Realtek ??

or what motherboard type .under Main Circuit Board b

HUFCsteve

Hi there

Have run the program as suggested. Under Multimedia is:

C-Media AC97 Audio Device
Standard Game Port
Unimodem Half-Duplex Audio Device

Hope this means something to you!

Thanks
Steve

PS - also the following was reported. Do I need to run this too?!?
Missing Microsoft Security Hotfixes /SIZE][URL="file:///C:/Program%20Files/Belarc/Advisor/System/tmp/(Steve).html#top"][U][SIZE=2][COLOR=#0000ff]Back to Top[/COLOR][/SIZE][/U][/URL][SIZE=2 These required security hotfixes (using the 09/09/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.

Browntoa

try this


/FONT][URL="http://www.softwarepatch.com/utilities/cmedia9738-security-dl.html"][U][FONT=Arial][COLOR=#810081]Click here to Download[/COLOR][/FONT][/U][/URL][FONT=Arial


chose Run when it downloads

HUFCsteve

Thanks but it's downloaded a list of zipped files. Which one exactly do I run?!?

Browntoa

open the downloaded Zip file and run the file called Setup.exe

HUFCsteve

Sorry... should have said that I've tried that. It returns the following error message:

Cannot Install: SETUP or INSTALL program filename contains folder information. Use Actions/CheckOut instead.

Browntoa

have you extracted all the files to a directory ??

HUFCsteve

No - but I have now. Sorted - thanks!!!