Broadband Video Phone - How do I set it up?

GibsonSt19

Hi all, this is a question on behalf of my father-in-law.

He has a Globalinx Broadband Video Phone (given to him by colleagues in the States), however after connecting it up to broadband using Internet Connetion Sharing through his desktop, we appear to only be able to hear one-way.

If I call the phone (which is dynamically assigned it's own IP), I can be heard as the caller, but the call recipient can't hear me.

I know that the phone is successfully connected to the net as I have performed a firmware upgrade on the unit itself, with success.

I hope someone can help here, as I'm left with sorting the issue out!

Thanks so much.

intel

Just try this for starters...

Start, Control Panel, Sounds Speech and Audio Devices, Sounds and Audio Devices,
Voice Tab, Test Hardware, the speak through phone for, Levels.

GibsonSt19

This won't work, as although the unit is connected to the ethernet port on the computer, it's not an audio peripheral. The video phone is a 'workstation' in itself.

Thanks for the suggestion though.

GibsonSt19

Any help on this would be most appreciated.

Thank you

jakemuk

have u forwarded all ports to it ? or put it in a dmz

GibsonSt19

Hmm, I've not. I will give this a try, thanks so much for taking the time to reply.

Any other suggestions in the meantime?