Netgear DG834G and BT Broadband

Gambler

Trying to connect for the first time but and have got as far as the username and password but I don't recall having a username with BT.

Any help much appreciated.

thanks

Tharweb

Do you mean for the router after accessing 192.168.0.1?

The router username is always [font=Arial, Helvetica, sans-serif]admin[/font]
The default password is [font=Arial, Helvetica, sans-serif]password[/font]

Gambler

done that bit thanks tharweb, its asking for the ISP login?

Tried to leave blank but it says must have a username.

Fran

If you mean on the actual Basic Settings, you need to put the username & password that you had to set up the broadband connection. Have you got an email with this info for example?

Gambler

have checked for an email and nothing unfortunately.

Tharweb

As Fran says but if you have any further questions, I found my ISP's Quick Start Instructions helpful - scroll down the bottom of the page http://support.metronet.co.uk/adsl/equipment/netgear/dg834.html obviously omitting the Metronet references

Just refreshed and read you last post...unfortunately my link won't help you with that

Fran

You'll have to contact customer services then if you can't find any record of your password & username from when you set up with the ISP. Good luck.

Tharweb

I gather you have had BT Broadband for a while but have just got this router? How do you connect currently, USB modem? If you go into the Properties for the modem connection you should find the Username but the Password may be asteriskkkkkks(???). An email to BT may be required.

-TangleFoot-

We've been with BT Broadband for over a year now, and our router's login is in the following format:

User - <firstname>.<lastname>@btbroadband.com
Pass - <nothing>

Does that help?

Gambler

Thanks to all for trying to help. I read tanglefoots post on a wireless connection after doing a quick google I used my email address and password and hey presto.



Thanks again

jakemuk

use

btisacrapisp@btbroadband.com

password getarealisp