Homepage hijack

Pobby

Like a complete idiot I installed``Incredimail``. It`s now deleted but it rest sets my home page to MyStart. Any thoughts plz?

Browntoa

tis will remove any junk

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.
• MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
• On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.
• Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Browntoa

how to change your home page


http://support.microsoft.com/kb/252464

espresso

Install Spybot S & D here and it will prevent this happening again.

echo

espresso wrote: »

Install Spybot S & D here and it will prevent this happening again.

didn't realise it had that function.for years i've been using

http://www.spywareinfo.com/downloads/spg/

tis brilliant

espresso

echo wrote: »

didn't realise it had that function.for years i've been using

http://www.spywareinfo.com/downloads/spg/

tis brilliant

However Spybot S & D does far more than just prevent your start page from being changed. Simply remember to Update and Imunize every week.

Pobby

Thanks so far. Tried Malwarebytes, Spybot and Ad-Adware all to no avail. That pesky program is still hijacking my homepage each time I boot up. Any more suggestions please?

aliEnRIK

Pobby wrote: »

Thanks so far. Tried Malwarebytes, Spybot and Ad-Adware all to no avail. That pesky program is still hijacking my homepage each time I boot up. Any more suggestions please?

Did you manually change it like Browntoa posted??
I dont think its on your dive anymore, its just set the homepage as its own (So needs MANUALLY changing back)

Pobby

Yes changed it via internet options for both ie and my usual browser fire fox. It seems that each time I reboot my puter the home page gets changed.

aliEnRIK

Ive just googled 'uninstall incredimail'
It seems youve installed a NIGHTMARE program!
Im also concerned, did it import your old settings? if so it has your passwords etc!!

Pobby

No. As soon as I saw what the program was I terminated it.