please help , in a pickle with laptop .

jailhousekid

I have been trying to install a wireless connection into a laptop [ a medion from Aldi that I bought about 4 years ago ] It hasn't been used for a couple of years . I have just installed a Bt broadband router onto my PC and I thought that it would be so convenient to be able to use a little laptop elsewhere in the flat . I have got an ' excellent signal ' but I cannot join the internet . There doesn't seem to be a windows explorer or a homepage . I have been fiddling about with it for hours . [ actually 2 full days and all last night ] I soo don't want to be beaten by the rascal . OH says to take to be repaired , but I would love to be able to fix it myself .. with a little advice if possible . I am not a techie , but I would love to beat this .

devizes18193

do you have a firewall , installed ? what happens if you start then run type cmd and then ipconfig and press enter

Cat695

have your turned everything off then back on again in this order.....modem/router then your laptop??

sometimes just a restart of everything will do

jailhousekid

Thank you so much for your advice . Although I am still not connected without the wires . everything seems to work perfectly with the ethernet line connected . I am now making myself dizzy with all the clicking and tweaking [ for hours and hours ]. I have become completely obsessed with this monster . Please please could someone tell me what this report means and what I should do next .

Wireless DiagnosticWireless - Service disabledinfoRedirecting user to support call

WinSock DiagnosticWinSock statusinfoAll base service provider entries are present in the Winsock catalog.infoThe Winsock Service provider chains are valid.infoProvider entry MSAFD Tcpip [TCP/IP] passed the loopback communication test.infoProvider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test.infoProvider entry RSVP UDP Service Provider passed the loopback communication test.infoProvider entry RSVP TCP Service Provider passed the loopback communication test.infoProvider entry MSAFD Tcpip [TCP/IPv6] passed the loopback communication test.infoProvider entry MSAFD Tcpip [UDP/IPv6] passed the loopback communication test.infoConnectivity is valid for all Winsock service providers.

Network Adapter DiagnosticNetwork location detectioninfoUsing home Internet connectionNetwork adapter identificationinfoNetwork connection: Name=Local Area Connection, Device=Realtek RTL8139/810x Family Fast Ethernet NIC, MediaType=LAN, SubMediaType=LANinfoNetwork connection: Name=Wireless Network Connection, Device=802.11g MiniPCI Wireless Adapter, MediaType=LAN, SubMediaType=WIRELESSinfoNetwork connection: Name=1394 Connection, Device=1394 Net Adapter #2, MediaType=LAN, SubMediaType=1394infoBoth Ethernet and Wireless connections available, prompting user for selectionactionUser input required: Select network connectioninfoWireless connection selectedNetwork adapter statusinfoNetwork connection status: Connected

HTTP, HTTPS, FTP DiagnosticHTTP, HTTPS, FTP connectivitywarnHTTP: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved warnFTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved warnHTTPS: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved errorCould not make an HTTP connection.errorCould not make an HTTPS connection.errorCould not make an FTP connection.



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shadowdragon

the HTTP Error 12007 is a firewall security error, so i would imagine the router/software firehwall is stopping the wireless connection accessing the HTTP.

jailhousekid

I have turned the firewall off now but still nothing . It is very sluggish and just displays the page that states IE cannat display the webpage.

exup

Try checking your ip address and default gateway addresses, when running on wireless

Goto START > RUN and type in cmd
then type in ipconfig/all
will have to post back with results of what you get

jailhousekid

I have done that...thank you so much for your time by the way ,
this is what it comes up with .

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\paulinex>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : pauline
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-13-D3-F0-31-2D
Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 802.11g MiniPCI Wireless Adapter
Physical Address. . . . . . . . . : 00-13-D3-6E-9C-BC
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.1.65
Subnet Mask . . . . . . . . . . . : 255.255.255.0
IP Address. . . . . . . . . . . . : fe80::213:d3ff:fe6e:9cbc%5
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.254
fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%6
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Automatic Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : C0-A8-01-41
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.65%2
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Documents and Settings\paulinex>

shadowdragon

put the ip address 192.168.1.254 in your browser address bar and hit the enter key.

does it access the router config page?

jailhousekid

Yes, it has accessed the router page .

exup

loaner wrote: »

Default Gateway . . . . . . . . . :should be 192.168.1.254, check your tcpip settings, and make sure ie is set to never dial a connection.

not necessarily - depends on the make of the router.
the above ipconfig/all readout doesnt give a default gateway - but does give a dns server of 192.168.1.254

sometimes the default gateway and the dns server may be the same IP, but not always.

If you can access the router setup page - check to see if mac adddress filtering is ON and if it is try turning it off and see if that helps.